Cu888 believes that online gaming should be an enjoyable leisure activity, not a burden. That's why we provide a range of tools and resources to ensure every member plays in a safe, healthy, and responsible manner.
Six key features we provide to help you play more responsibly
Set your maximum deposit amount for a day, week, or month directly from your cu888 account. This limit takes effect immediately and ensures you do not exceed your planned budget.
Set the maximum duration for your gaming session. Once the time limit is reached, the cu888 system will automatically remind you and give you the option to take a break or end the session.
If you feel you need a break from the cu888 platform, use the Self-Exclusion feature to temporarily block access to your account — whether for 7 days, 30 days, 90 days, or permanently.
View a complete record of your gaming activity, including time, total bets placed, and win or loss history. This statement helps you gain a clearer understanding of your playing patterns.
You have full control over the promotional notifications and bonus offers you receive. Disable any communication channel you feel disrupts your balance of play.
The dedicated cu888 responsible gaming support team is available to assist you 24 hours a day. We are trained to listen and offer guidance without any judgment.
The foundation of our commitment to member safety and well-being
For cu888, responsible gaming is not just a slogan or a licensing requirement — it is part of our platform's DNA. We understand that online gaming can be a highly enjoyable form of entertainment when approached the right way and kept in check. At the same time, we recognise that a small number of players may find it difficult to manage their playing habits.
That is why cu888 has developed a comprehensive responsible gaming framework covering easy-to-use self-control tools, an early detection system for at-risk behaviour, and support channels that are always open. We believe your safety and comfort matter far more than any short-term gains for the platform.
The core principles guiding our approach to responsible gaming are as follows:
Recognise the early signs before playing habits become a bigger problem
Gambling problems rarely appear overnight. They usually develop gradually — you may not even notice that your playing habits have begun to interfere with daily life. Here are some warning signs that deserve serious attention:
Answer the following questions honestly to assess your playing habits
These questions are not a clinical diagnosis. They serve only as an initial guide to help you reflect on your own playing habits.
Simple steps to activate responsible gaming features in your account
Access your account via cu888.bar or the official cu888 mobile app, available for download on the Download page.
Click your profile icon at the top right, then select "Account Settings" from the dropdown menu.
In your account settings, look for the "Responsible Gaming" or "Self-Control" tab to view all available features.
Choose the type of limit that suits you — deposit limit, loss limit, session time limit, or self-exclusion — then enter your desired value.
Review the limits you have set and click "Activate". The limits will take effect immediately and you will receive a confirmation via email or SMS.
Set a maximum daily, weekly, or monthly deposit limit. Any request to increase a limit requires a 72-hour waiting period.
Set the maximum loss amount you are willing to absorb. Once the limit is reached, your account will not be permitted to place new wagers until the period resets.
Enable session reminders that pop up every 30 minutes, 1 hour, or 2 hours during play to keep you aware of how much time has passed.
Activate Break Mode to temporarily block access to your account for anywhere between 24 hours and 6 weeks, with no complicated process required.
Cu888 is for users aged 18 and above only
Cu888 takes the protection of children and minors extremely seriously. All new accounts go through a rigorous age verification process at registration and again during KYC. There are no shortcuts — the minimum age of 18 is an absolute requirement that cannot be compromised.
If you are a parent or guardian, we recommend the following steps to protect your children:
You do not have to face this alone — help is always available
If you or someone you know is experiencing issues related to playing habits, there are several support channels available to you. Remember that asking for help is the bravest and most important first step.
Reach our dedicated responsible gaming support team via the in-platform live chat, available 24 hours a day, 7 days a week.
Email our team at [email protected] for more detailed assistance or issues that require time to resolve.
The National Anti-Drug Agency (AADK) provides counselling and support services for addiction issues, including gambling addiction. Contact their hotline for confidential assistance.
Do not underestimate the value of support from loved ones. Sharing your struggles with someone you trust can give you the strength to take positive steps.
Answers to questions frequently asked by cu888 members
Thousands of loyal cu888 members enjoy a safe, fun, and controlled online gaming experience every day. With comprehensive self-control tools and 24/7 support, you can play with peace of mind.
For members aged 18 and above only. Play responsibly.